Privacy Policy – Universal Game Zone

At Universal Game Zone, your privacy is important to us. This policy explains how we handle your information when you:

  • Load balance into smart cards

  • Gift card purchases for smart card balance reload must be made at least 24 hours prior to your visit. Same-day purchases are not valid for immediate use.

  • Participate in our loyalty program

What We Collect

  • Name, mobile number, email address

  • Game Card or Gift Card code

  • Payment details (handled securely via our payment gateway)

  • Loyalty program points and redemption history

How We Use Your Data

  • Process smart card balance loads

  • Manage gift card purchases and redemptions

  • Track loyalty points and rewards

  • Contact you about orders, gift cards, or loyalty program updates

  • Improve our services

Data Security

Your data is protected with SSL encryption and secure payment gateways. We do not store sensitive payment information.

Sharing Your Information

We only share your data with:

  • Semnox system for smart card balance processing

  • Payment gateway for secure transactions

  • Trusted partners for loyalty program management (if applicable)

Contact Us

Questions? Reach us at:
support@universalgamezone.com | sankhangwary786@gmail.com |+91 7086626471

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